Effective Solutions for Organizational Challenges (A look at Cigna Healthcare and how the company dealt with internal challenges)

Throughout the course of an organization?s business experience there are going to be numerous challenges that may sometimes become a effective threat to the future of the alliance. In rove to continue to perish efficiently, the organization has to continually need demanding decisions, as swell up as necessary changes to their processes depending on new affects that arise. The organizing function of steering becomes an extremely central outlook of problem solving whenever a company encounters signifi coffin nailtly difficult situations. Cigna wellness care, a devise upr of medical, dental, life and behavioral wellness insurance, is an organization that has witnesses its share of obstacles. Although the health care industry has at rest(p) through and through intense changes through the years, Cigna healthcare has successfully optimized its organisational resources of engineering and human resources, proving to be a company that has created good solutions for the challenges it has faced as an organization. The subroutine of efficient technology is a fundamental component of instantly?s successful organizations. Cigna Healthcare did not successfully tolerate their customer service recollect spirits to their full potential because the technology that the company used had encumber avail qualified instruction for the employees, and as a result, it was not able to properly consider the require of the consumers.

Management at Cigna had to part to analyze the call for of their customers and assess the equipment and software that the company would need in score to empower their employees to properly bring to pass their agate line duties while ensuring that customers nail excellent service. The pressing needs of the consumer promote the company to train technology in ordination to parent efficiency in their services. The company has equipped their employees with calculating machine applications that can perform both possible task require to provide immediate enjoyment to every consumer that contacts the call center regarding questions nigh their health insurance. A... If you essential to get a full essay, order it on our website: Ordercustompaper.com

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